Information We Collect
Personal Information You Provide
When you create an account or use our budget software tools, we collect information you voluntarily provide:
- Account details including name, email address, and chosen password
- Financial data you input for budgeting purposes, including income, expenses, and financial goals
- Profile information such as household size and budget preferences
- Communication data when you contact our support team
- Payment information for premium features, processed securely through encrypted systems
Automatically Collected Information
Our systems automatically gather certain technical information to improve your experience:
- Device information including browser type, operating system, and screen resolution
- Usage patterns within our software, such as features accessed and time spent
- IP address and general location data for security and regional compliance
- Cookies and similar technologies to remember your preferences and login status
We never access your actual bank accounts or financial institutions. All financial data in our system comes directly from information you choose to enter manually.
How We Use Your Information
Your information helps us provide and improve our budget software tools in several ways:
- Creating and maintaining your personal budget profiles and financial tracking
- Generating customized reports and spending insights based on your data patterns
- Providing customer support and responding to your questions or technical issues
- Sending important account notifications and software updates via email
- Improving our software features based on aggregated, anonymized usage patterns
- Ensuring system security and preventing unauthorized access to accounts
- Complying with Australian financial software regulations and legal requirements
Under Australian Privacy Principles, we only use your personal information for purposes directly related to our budget software services or as required by law.
Information Sharing and Third Parties
We maintain strict control over your personal information and limit sharing to specific, necessary circumstances:
Service Providers
We work with carefully vetted third-party companies that help us operate our software:
- Cloud hosting providers for secure data storage and backup systems
- Payment processors for handling premium subscription transactions
- Email service providers for sending account notifications and support communications
- Analytics services that help us understand software performance using anonymized data
Legal Requirements
We may disclose information when legally required under Australian law, including:
- Court orders or subpoenas from Australian legal authorities
- Investigations by the Australian Securities and Investments Commission (ASIC)
- Compliance with the Anti-Money Laundering and Counter-Terrorism Financing Act
- Protection against fraud, security threats, or harm to our users or systems
We never sell your personal financial information to marketers, data brokers, or advertising companies. Your budget data remains confidential to our service.
Security and Protection Measures
Protecting your financial information is our top priority. We implement multiple layers of security:
Technical Safeguards
- 256-bit SSL encryption for all data transmission between your device and our servers
- Advanced encryption at rest for all stored personal and financial information
- Multi-factor authentication options to prevent unauthorized account access
- Regular security audits and penetration testing by independent cybersecurity firms
- Automated monitoring systems that detect and respond to potential security threats
Physical and Administrative Controls
- Secure data centers with restricted physical access and 24/7 monitoring
- Employee background checks and privacy training for all team members
- Principle of least privilege - staff only access data necessary for their specific roles
- Regular backup systems with geographically distributed storage locations
While we implement industry-leading security measures, no online system can guarantee 100% security. We recommend using strong passwords and enabling two-factor authentication on your account.
Your Privacy Rights
Under the Australian Privacy Act 1988 and Privacy Amendment Act 2022, you have specific rights regarding your personal information:
Access and Correction Rights
- Request a copy of all personal information we hold about you
- Correct any inaccurate or outdated information in your account
- Update your communication preferences and notification settings
- Review how your information has been used and shared
Control and Deletion Rights
- Delete your account and associated personal information at any time
- Export your budget data before account closure
- Restrict certain types of data processing where legally permitted
- Withdraw consent for optional data collection activities
To exercise these rights, contact our privacy team at help@evolanorix.com. We'll respond within 30 days as required by Australian privacy law.
If you believe we've mishandled your personal information, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal requirements:
Active Account Data
- Budget information and user preferences retained while your account remains active
- Transaction history and financial reports stored for up to 7 years for tax and audit purposes
- Account login information maintained until you request account deletion
- Communication records kept for 3 years to improve customer service quality
Account Deletion Process
When you request account deletion:
- Personal identifiers and contact information deleted within 30 days
- Financial data anonymized and aggregated for statistical purposes only
- Backup systems purged of your information within 90 days
- Some information may be retained longer if required by Australian taxation or corporate law
Inactive accounts (no login for 24 months) will be automatically scheduled for deletion after we send email notifications to your registered address.